Privacy Policy

Auggie Health Inc. operates Project Healer, a clinical reasoning simulation for learners, available at healer.auggiehealth.info. This policy explains what we collect, how we use it, and the choices you have. Playing never requires an account.

Anonymous device identifier. A random identifier stored on your device so your progress follows you without an account. It is never shown in public listings.

Optional account details. If you choose to sign in, your email address or mobile phone number, and a display name if you set one.

Learning activity. The cases you run, your in-case decisions, and progress. This is private and used for your own improvement. We do not grade you and there are no performance leaderboards.

Feedback and support messages you send us, and payment records for any purchases (processed by our payment provider, Stripe; we do not store full card numbers). If you add your own reference-tool keys, they are stored encrypted and used only to make requests on your behalf.

To provide and improve the simulations, to sync your progress to your account, to send you one-time sign-in codes when you request them, to respond to feedback and support requests, and to process purchases. The service is for education only and is not intended for clinical use or medical decision-making.

If you choose phone sign-in, you must affirmatively select an unchecked consent box before requesting a code. We collect your mobile number, consent time and disclosure version, and provider delivery status so we can send and troubleshoot a one-time verification code (two-factor authentication). Entering a number alone is not consent. We send an SMS only when you request a code, so message frequency varies with your own sign-in attempts. We do not send marketing or promotional texts.

Message and data rates may apply. Reply STOP to opt out of these messages at any time, or HELP for help. You can also reach us at support@auggiehealth.us.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Your mobile information (phone number and SMS opt-in or consent) is never shared with any third parties or affiliates for marketing or promotional purposes.

We use a small set of service providers only to run the service: Stripe for payments, Twilio for sending sign-in SMS, and Google for sending sign-in email. They process data on our behalf under their own terms and only as needed to deliver the service. We may also disclose information if required by law.

You can use Project Healer anonymously, without an account. If you signed in, you can sign out at any time, and you can ask us to delete your account data by contacting support@auggiehealth.us. We keep information only as long as needed to provide the service or as required by law.

We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Project Healer is intended for clinicians and health-professions learners and is not directed to children under 13. We do not knowingly collect information from children under 13.

We may update this policy from time to time. When we do, we will revise the effective date above.

Questions about your data or this policy? Email support@auggiehealth.us.